Quality Management Policy
Provide ITQAN customers with quality, competitive and advanced technology products, services and solutions to their satisfaction, while sharing the success with our employees and business partners.
We are committed to:
∑ Satisfy our customers' current and future needs and expectations
∑ Develop and implement effective business processes that support value creation for our customers and stakeholders
∑ Follow relevant internationally recognized management systemsí standards
∑ Comply with all relevant local and international statutory and regulatory requirements
∑ Develop management and staff competencies, innovation, creativity, empowerment and accountability through appropriate development and support programs
∑ Develop mutually beneficial relationships with our partners and suppliers
∑ Establish measurable objectives, implement, monitor and analyze periodically
∑ Use measurements and indicators to continually improve our customer satisfaction, business, product and services, organization, employee's performance and the effectiveness of the quality management system
The Management and employees are responsible for the effective implementation of this policy and related processes and procedures, requiring open communications and training to ensure proper knowledge and experience.
Walid El Saikali
VP Operations & Acting General Manager